Meet The Team!
Dr. Stephanie Hendricks, DNP, FNP-C/Founder and Owner
Jessica Neisen, BSN, RN
Kayla Christianson, Reception/Office Administrator
Dr. Carrie Nelson, DNP, FNP-C
Family medicine is a branch of medicine designed to care for individuals and families through primary care and prevention. Primary care is the key to living a longer, healthier life through lifestyle modifications, such as diet and exercise, as well as individualized, targeted medical care for diseases and concerns. Amend Healthcare serves all ages and stages—from newborns all the way up! According to Stephanie Hendricks, DNP, FNP-C, they enjoy caring for entire families or single individuals alike, as it’s rewarding to have the honor of caring for entire families including children, parents, and grandparents.
“Amend was designed for both inclusivity and comfort. We welcome anyone and everyone to our facility, where you will be warmly greeted and treated in a nonjudgemental, non-biased way,” she said. “We intentionally and methodically chose our supplies and equipment to meet the needs and comfort of all of our patients. For example, instead of using standard patient gowns, we also offer plush robes and slippers as an addition or alternative. We want our patients to feel like their visit is a positive experience and not one they dread attending. We also partner with each of our patients to determine a treatment plan that is centered around their emotional, spiritual, social, and financial perspectives, giving the patient the driver’s seat in their care. Our goal is to provide care on a more personalized and relationship-centered basis.”
Amend Healthcare is often able to provide same-day appointments for acute needs and often able to schedule patients sooner than other clinics. Every patient is given ample time to meet with their nurse and provider, with plenty of time to discuss their concerns. They understand that a patient’s time is precious, and they utilize that time as best they can.
After working in the healthcare industry for almost 20 years, significant gaps in healthcare came to light for Hendricks.
These gaps included patients feeling like they weren’t being listened to, having limited time with their provider, and feeling like a number rather than a valued patient. “I knew as a provider that I wanted to have ample time with my patients and not feel rushed to meet a standard quota of patients per day,” she said. “I was fortunate to have other entrepreneurs in our community and across our state, in both healthcare and other areas of business, to help inspire and guide me through the process of becoming an independent organization.”